I am still a new customer to Netcoders and etBot but immediately you feel welcome when you join and get a hack. The forums are very active with many fellow nC customers on to query your any problem although normally you can find the answer using the search tool.
As for the etBot I enjoy playing around with settings with the in-game menu which isnt most practical but i like it for now. I have also got a humanized config found from the forums which is very good and takes away the feel that the bot is doing all the work and taking your mouse directly to the opponent. I know when I was considering purchasing the etBot my only fear was the price and whether I would be satisfied. Well I can tell you now I am more than satisfied, there are soo many features and even after many times using it you will no doubt discover new things like I have and I just love finding these out.
When looking at the price if you think its alot, think of it this way - ET one of the best online games ever was given to us free. Also remember buying it means lifetime help and support as well as updated versions of the bot. Dont dwell on the price and think of the fun and entertainment it will provide when you have it.
1 Very minor problem I encountered was a cvar +attack;-attack which can be edited and will need to be for some servers like Cybergames or Element where they stream to PBBans but this is very easy to do and causes no problems to the bot.
OTHER THAN THIS I discovered, Bot remains 100% undetectable which is amazing and all credit to Panse hes great guy.
Hope this helps and if it does look forward to you joining nC